Privacy Policy

Last Updated on: January 16, 2024

Welcome to Healing Human! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number.

• Health Information: Relevant details for homeopathic care and yoga services.

• Account Information: Data provided during membership registration or appointment booking.

• Payment Information: Managed through third-party platforms (PayPal, Stripe, Square) when purchasing services or subscriptions.

• Cookies and Usage Data: For improving your website experience and analytics.

2. How We Collect Your Information

We collect information through:

• Contact forms submitted on our website.

• Membership and event registrations.

• Booking appointments via the Jane App.

• Cookies and tracking technologies for basic website functionality.

3. How We Use Your Information

We use the collected information for:

• Providing homeopathic care, yoga services, and event participation through Squarespace, Jane App, and Eventbrite.

• Sending newsletters, updates, and marketing communications via Substack.

• Analyzing website traffic to improve user experience.

• Processing payments through Jane App, Square, Stripe and Paypal.

4. Sharing Your Information

We share your information with trusted third-party services, including:

• Substack: For sending newsletters.

• Jane App: For booking and managing yoga care and homeopathy services. Jane App adheres to a rigorous and comprehensive privacy policy for protecting health information.

Your payment information is processed securely through PayPal, Stripe, or Square. We do not store credit card details on our servers.

5. Use of Cookies

Our website uses basic cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website performance.

6. Your Rights and Managing Your Information

You can access, update, or delete your personal information by:

• Logging into your Squarespace account for managing your Healing Hub Membership.

• Logging into your Substack account for newsletter preferences.

• Using the Jane App to manage appointment-related and account information.

For other inquiries, contact us at paige@healinghuman.ca.

7. Data Retention

We retain your data for as long as necessary:

• Newsletter subscriptions remain active until unsubscribed.

• Medical records are stored for at least 7 years, as required by law.

8. Contact Information

For questions about this Privacy Policy or your data, contact:
Email: paige@healinghuman.ca

9. Compliance with Laws

We comply with Canadian laws and the privacy regulations of British Columbia.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.